Listen: I work in the Financial Management company that provides financial solutions for major international banking institutions. We had [a] client in Europe [and] the project involving my team was well underway. The project was not going easy and we had some tensions, but when the client's management team changed we had to deal with an absolutely arrogant and unreasonable person.
Yesterday our final round of negotiations failed and this person stormed out of the meeting room cursing. I went into my Alpha level in the evening and pictured this person forgiving and shaking hands with our rep (Our rep had requested resignation yesterday). I pictured them both calm and collaborating and both companies benefiting from the project completion. Guess what? Today our rep is in a good mood and back to work. That arrogant manager did apologize and the project keeps running. I am amazed.